Returns

  • Items sold on ECOF are returnable within 3 business days of delivery for a full refund of the item price minus the shipping and payment procesing costs. Shipping and payment processing costs are deducted from the item final price including the items shipped with free shipping
  • There will be a 25% restocking fee for all returns.
  • Returning shipping costs will be at customer expense
  • In case the item arrived broken or damaged to the customer, it\'s necessary that you contact us via phone or e-mail or any other written media within 3 business days. After this period we won\'t accept any claim.
  • Item has to be in new condition just as you received it. We will not issue refunds on used items.
  • We will not be held responsible if the returned item to us arrives damaged. Customer has to contact their shipping carrier

Refunds

  • There will be a 25% restocking fee for all refunds.
  • Items sold on ECOF are refundable within 3 days of delivery for a full refund of the item price minus the shipping costs. Shipping costs are deducted from the item final price including the items shipped with free shipping
  • Item has to be in new condition just as you received it. We will not issue refunds on used items.